Measuring Training Results
Measuring ROI for training and team building sessions can be challenging, especially when it can’t be linked to financial performance or output. However, soft skills such as teamwork, good communication, co-operation, trust and recognizing different strengths within a team can all have a major impact on your business. We have designed a unique measurement tool to monitor the impact of team building on these soft skills and prove that our events deliver results.
Our unique ROI measurement tool takes the form of an online survey. However, unlike standard online forms which generate feedback from just one point in time, ours is taken at multi-stages. By prompting and recording feedback over different periods of time, we can show how effective it has been before and after an event and also, 3 months later.
Our 3-stage survey is based upon a participant’s perception of working as a team over different periods of time:
- Pre-event – at this first stage, the survey will gauge a participant’s perceptions of team effectiveness before the event
- Post-event – immediately after the event, this stage is used to evaluate the event itself and provide insight into what learning has occurred and how it is being transferred back in the workplace
- 3 month review – 3 months later, this final stage evaluates what learning are still being implemented in the workplace.
The three stages not only measure learning, they also provide an opportunity for individuals to reflect upon the event at different points in time. This not only helps to consolidate their learning but also maximizes your investment.
Blitz Workplace Workshops
After training, ISN Albania always proposes to follow up with blitz workshops in the workplace – usually lasting 1-2 hours – which are built to deliver a refresher on the topic. Participants are given simulations and scenarios, as well as primers on that topic. Every two weeks, a coach visits the workplace and the discussion and solution of the simulation occurs.